Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: CoastalMajor
from Calabash, NC
Verified Purchase:Yes
I've been using H&R Block tax software since 2009 and haven't run into any issues.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Guppster
Verified Purchase:Yes
no clear direction on how to handle nys inflation rfund for Federal and state tax.
explanation of need to use refund bank unclear. Paid for something not needed.
Lacks explanation on meaning of nys return errors.. Had to use multiple attempts to fix state returnMay try tax cut next year
explanation of need to use refund bank unclear. Paid for something not needed.
Lacks explanation on meaning of nys return errors.. Had to use multiple attempts to fix state returnMay try tax cut next year
Cons: Time consuming
Value
3
Response from HRBlockBy Tra Social Media Team, March 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sailwoman
from Ohio
Verified Purchase:Yes
My biggest problem is the print is too small. It is very difficult to read.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
2
NOT MY FAVORITE
on March 5, 2026
Posted by: BADAPP
from NC
FOUND E FILING STRANGE. AFTER THINKING THAT I HAD COMPLETED IT SAID I MUST UPDATE TO E-FILE. I UPDATED AND HAD TO REPEAT THE PROCESS. ALSO I WAS NOT ABLE TO TRANSFER DESIRED FILES FROM TURBOTAX. IT ONLY LISTED SOME OF THE TURBOTAX FILES. I DON'T RECOMMEND THIS PROGRAM. HAVING TO ADJUST TO A NEW PROGRAM WAS ALREADY TOUGH.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
This is my 15th or 20th year using H&R Block software. So easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: bozo84
from St. Clair Shores, Michigan
Verified Purchase:Yes
I brought this program because I am still running Windows 10
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Satisfied customer 1973
from Ohio
Verified Purchase:Yes
I have been using H&R Block software for several years and always had a great experience with it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Syracuse NY
Verified Purchase:Yes
I've been using this software since 2006 and was very disappointed that the IRS rejected my return on Mar. 1 because of a problem with Form 1116. I also can no longer import my 1099-B statements from Merrill Lynch.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock