Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,298 Reviews)
Open Ratings Snapshot
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,680 out of 61,821
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Easy!
on March 5, 2026
Posted by: Anonymous
from PA
Verified Purchase:Yes
Easy to use even for those afraid of the intimidating IRS forms.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Smooth completion
on March 5, 2026
Posted by: Anonymous
Verified Purchase:Yes
I've bought and used HRBlock for many consecutive years and have had no problems and smooth successes. Reasonable price; additional cost for state submissions a bit excessive.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Issues with import
on March 5, 2026
Posted by: Anonymous
from Florida
Verified Purchase:Yes
After importing from investment company we kept gettin that there were errors. Checked all exclamation points. We fixed all that the software flagged as errors. It took many, many tries before we could get them accepted. It was LCL Financial. In the past we haven't had any problems. Why wouldn't import in the correct format?
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to follow
on March 5, 2026
Posted by: Anaidsaruam
from Delray Beach, FL
Verified Purchase:Yes
I've been using the program for over 15 years, and will continue to do so.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product
on March 5, 2026
Posted by: Anonymous
from MD
Verified Purchase:Yes
I bought this last month and is very happy with it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Software needs improvement
on March 5, 2026
Posted by: Sully26
from Robbinsville, NJ
Verified Purchase:Yes
The past two years the software has been more difficult to use; for example entering wash sales- not enough data requested to get the correct gain loss. Large banks such as JP Morgan Securites aren’t listed to download 1099 B. This leads to time consuming entries and possible errors.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
3 out of 5
3
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 5, 2026
Posted by: Anonymous
from Clarksville, TN
Verified Purchase:Yes
I like the ease of use and the checks to make sure all is correct
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 5, 2026
Posted by: AGary
from Saylorsburg PA
I've been using HRBlock for many years and love how it walks you through each section! Very simple!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
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