Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,298 Reviews)
Open Ratings Snapshot
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,680 out of 61,821
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4 out of 5
4
Time saver
on March 6, 2026
Posted by: EastTennJacket
from Oak Ridge, TN
Verified Purchase:Yes
As always, the software saves me a a lot of time. Some data warnings seem unnecessary, like no social security income at my age b/c I haven't started taking it yet. There are some warnings that are references to lines on forms with no accompanying information, which in turn leads to time-consuming "rabbit hole" searches. Were it not for this I'd give it five starts.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
excellent program
on March 6, 2026
Posted by: Anonymous
from CT
Verified Purchase:Yes
used it for the last 10 years, no complaints whatsoever
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Poor performance.
on March 6, 2026
Posted by: Anonymous
from Montana
Verified Purchase:Yes
I bought the Federal and State software. I'm happy with the Federal program and have used it for several years. For the 2024 tax year the State program for Montana was inadequate. I hoped there would be an improvement for the 2025 tax year but it remains inadequate for my situation. Both years I have submitted paper returns for my Montana obligation. I will not purchase the Montana program in the future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Reliablej
on March 6, 2026
Posted by: Anonymous
from Buffalo, NY
Verified Purchase:Yes
I've been using this program since it was called "TAXCUT"
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Useable
on March 6, 2026
Posted by: Sum body
from Denver
Verified Purchase:Yes
The software was fairly easy to use but still had a hard time to get everything right. Mostly my fault.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
No import from broker available.
on March 6, 2026
Posted by: JE48
Verified Purchase:Yes
I have been using this product for over 10 years. This year was unable to import my Merrill accounts and had to input the information. Not happy!
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Federal & State Deluxe
on March 6, 2026
Posted by: Anonymous
from Denver, CO
Verified Purchase:Yes
I've been using this for years and have been very satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on March 6, 2026
Posted by: Rick rac
Verified Purchase:Yes
Great hoped it would import from more financial institutions
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
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