Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Consistently solid product.
on March 6, 2026
Posted by: tomGA
from Hoschton, GA
I have used this software for nearly 30 years, and I am always satisfied with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Badger76
from St Augustine, FL
Verified Purchase:Yes
It’s awful if one needs to file an amended return. That’s buried deep under numerous hidden menus. So far I have not been able to file this as your process is difficult & confusing.
Pros: Easy to import documents
Cons: Hard to prepare
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rose2026
from Monson, MA
Verified Purchase:Yes
I've used this software for years and always been happy. However, this year when doing my grandson's return I had an issue e-filing that support wasn't able to correct. He worked in CT and lived in MA. The company only took CT taxes. We were able to e-file the MA and Federal returns, but the CT return never showed up to e-file. We had to mail his CT return.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 25fed
from Colorado
Verified Purchase:Yes
I had to get use to a new product but it worked out great
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Albone
from Rochester NY
Verified Purchase:Yes
I found this program very easy to work with and very self explanatory. I would recommend this to others.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from UT
Verified Purchase:Yes
Works well for federal filing, even for complex returns. Could use better support for K-1 schedules and codes. State filing is ok but not great.
Pros: Maximizes refund, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Have been buying the Elite software since at least 2017. It's the best. Very easy to use. When you eFile you know that every I is dotted and every T is crossed.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Art 85
from North Carolina
Verified Purchase:Yes
This was very easy to use and resulted in an early Federal refund.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock