Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: not pleaseed by thiis
Verified Purchase:Yes
I useed Block tax cut for several years and it is good stuff. BUT the company makews it very difficult to contact a human to solve a problem so I ssweated through hours opf attempting too submit my fed & state for e-file when THEIR CODE DID NOT WORK. A very nice lady resolved it by sending me a new wrorking code but only after my searching for athee lway to reach her for a long ttime;
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
Use H&R program every year and it has not failed me
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pa
Verified Purchase:Yes
I have used H and R Block program for many years and have never had a problem with it.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
fairly easy to use
on March 6, 2026
Posted by: thomasv
from new jersey
good software the step by step can be easier to follow. State return usually has a different taxable amount if you have a retirement accout at work nj state does not deduct for this kept getting a message
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Albuquerque, NM
Verified Purchase:Yes
Easy to order and download. Easy to import info from last year and file for this year!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Santa Dave
Verified Purchase:Yes
I've been using your product for filing my taxes for several years now. I appreciate how user friendly it is. This year was a little annoying because I had to postpone actually filing while I waited 3 weeks for an update. But I figured it was the IRS that was the roadblock. It made no difference in my taxes, just my ego. I was trying to finally submit my taxes before March. I usually procrastinate. But they're done, filed and accepted by both federal and state. So I have zero complaints.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Mostly very good
on March 6, 2026
Posted by: DonS51
from Iowa
I have been using Deluxe software for several years. I greatly enjoy the import features including the prior year and the dividends and capitol gains from financial institution. I do have one complaint. For the last couple years I have had an RMD from my IRA which is totally devoted to a QCD. I have found the interview involving excess distribution from the IRA very confusing. It keeps wanting to give me a tax penalty making me retry my entries until it does not do so. I also do not like paying to file my state tax electronically since I owe no state taxes, but I suppose I could just mail that form in.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
on March 6, 2026
Posted by: Emil T Cipolla
Printed all the forms band saved a copy on my desktop, but I can't seemed to close the program -
getting a note indicating file stll open
getting a note indicating file stll open
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock