Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Williamsburg, VA
Verified Purchase:Yes
I've been using H&R Block Deluxe Software for several years. I'm a return customer because of the simplicity in completing the forms, and the clear and thorough guidance they provide through the whole process.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
Had trouble updating and loading Iowa state program
Not easy match data with forms. I have low confidence that the program is correct.
Not easy match data with forms. I have low confidence that the program is correct.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Warbler
Verified Purchase:Yes
Buying this program for several years, simple to use and guides you through the process
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Plantsville Connecticut
Verified Purchase:Yes
Easy breast. Answer the questions and submit. No math errors.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: sailer
from Welches Oregon
Verified Purchase:Yes
I have used HR block software many times, and have always been please with how it makes doing taxesfair.y easy. Its results are great, in that the returns are accepted rapidly without any hassles, and the exchange of money (either owed or to be received) goes off without any problems. You folks have done a very good job of designing this software to be user friendly. Thank you. D.B. Lee
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Donelle
from San Diego, California
Verified Purchase:Yes
Worked well easy to do my taxes, but because my husband died in the last year, I’m having a hell of a time with the IRS in the state of California, but not your fault
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking the time to provide a rating—we truly appreciate your business. We are very sorry to hear about the loss of your husband. At H&R Block, we strive to provide 5‑Star customer satisfaction each and every time. Please feel free to contact our support team at 1‑800‑472‑5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: John 2 to 20
from Fl
Verified Purchase:Yes
We renew year upon year with no issues. Ease of use and timely updates make the whole process relatively simple for taxes.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: see more and do less
from New Jersey
Verified Purchase:Yes
This is my first time using your product. I tried several times to E-File a New York tax return, and the program didn't allow me to E-file it. I spoke to several people and have not be able to rectify this problem. Disappointed
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock