I adored having so much information carry over from last year. It's very helpful.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Handling of enhanced senior deduction score C. Otherwise B+. Need to be proactive in fall. After Jan 1 too late. Cost me 5k. Expensive lesson,
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I only desire Federal tax forms . I do not need State software
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I have been using H&R Block Software for many years BUT this year I had trouble downloading the updates, not sure why.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Something in this year's version felt "clunky". One of the things I really liked about HUR Block software was the ease of navigation when you had to look back at a form to confirm the accuracy of your data. This year that navigation felt awkward. I wish I could be more specific, but I don't know exactly what it was that just made things feel different that in many years past. Actual tax calculations, however, did seem to be accurate. I'll give it one more year, but if next year is like this year I will probably take another look at TurboTax.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The first time I file my returns was rejected I had the wrong birthday date. I corrected and file again but I was charged twice for the State return?
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.