Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Iberia parish, Louisiana
Verified Purchase:Yes
I've been using the Deluxe version for quite a few years. My taxes are very much the same preparation each year so the forms i use are pretty much repetitive. I didn't use the AI feature because I didn't want to complicate thing. Knowing what to expect each year makes the process so much easier. Thanks!
Pros: Easy to import documents
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas, NV
Verified Purchase:Yes
I usually buy my Deluxe software program in early January. I have done so for at least 12-15 year and this H&R Block program has never disappointed. Easy to use- just follow the instruction on your screen and you will be done pretty quick. The free electronic submissions is also a big plus.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Russ1215
from WV
Verified Purchase:Yes
The first program that was purchased would delete my return before it would efile, it would say I had to update before it could efile so even with saving numerous times it would run the so called update and then my return would be blank. Contacted the help chat line and they ended up telling me I could use the online program which would be an additional cost so I just purchased a second program and it worked properly. I’ve used H&R numerous years and was really disappointed with my experience this year
Value
1
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: nalex899
from Acworth. GA
Verified Purchase:Yes
Provided exactly what I needed at a reasonable price. Very straight forward process.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been a loyal customer for over 15 years. I like the product. It is easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
Long time H&R Block Deluxe user. Installs easily and runs smoothly. Value the familiar interface and interview process which easily handles my relatively simple tax situation. Introduction of AI assistant was not particularly useful. Rather use a full-fledged AI engine outside the tax product. Otherwise, no issues with a 2025 version.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
Beware that this product does not deal well with deceased tax payers in specific states, forcing manual filing for those states in this specific situation. Otherwise, it is a great product.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
3
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TimW2026
from Rochester
Verified Purchase:Yes
Would not import from Fidelity this year. Super annoying. Worked fine other than that but that's a big bug.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare, Hard to import documents
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock