Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: robhere
from Chicago
Verified Purchase:Yes
The app was OK until I tried to efile. It kept asking for updates. After updating it still said forms were not up to date. Finally re-downloaded and reinstalled the program and was able to file. Back to TurboTax next year.
Cons: Hard to import documents
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bobby244675
from VA
Verified Purchase:Yes
I’ve used tax cut for at least a decade. The revision and update approach in 2026 was horrific. Why did it take so long to fix the K-1 issues?!?!?!?!? You fixed it on like April 8th. Ridiculous.
Cons: Time consuming
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Aidesita
from Los Angeles, CA
Verified Purchase:Yes
I bought this in March and was able to complete my taxes then, easy to follow.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 29, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: My10sense2
Verified Purchase:Yes
Generally satisfied. Was somewhat unhappy about the lateness of an update I needed to finish. Not happy about charge to file State return. Can't always simultaneously display all the pages/forms needed at the same time.
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We’re so happy to see that you had a good experience. We appreciate your business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can ever assist in any way.
Written by a customer while visiting HRBlock
Posted by: vander14
Verified Purchase:Yes
it navigates the insanely complex taxes perfectly.
Response from HRBlockBy Max, Social Media Team, April 29, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson AZ
Verified Purchase:Yes
Was easy to follow the interview and complete my taxes
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, April 29, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Surprise, AZ
Verified Purchase:Yes
It is very good that I have been using H & R Block Deluxe Software for some years now.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Milwaukee, WI
Verified Purchase:Yes
Have been using the software for 20+ years never had one issue.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 29, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock