I have used your software since the tax year 2016 product. I received your invitation to reserve your product for the 2025 tax year. I reso0nded in the affirmative. I never heard back. I had to pay full price.
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I had to switch from TurboTax and found H&R tax software easy to learn and use. I will use H&R software for my 2026 tax year
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
I've used the H&R Block tax software program for years. Never had an issue. Always worked well. Easy to complete. Intuitive. Takes you through all the steps in a logical manner.
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Great software at more reasonable price than its competitors. Been using it since 2021.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
This is the first year I had a problem using the program. When the state was reviewed, it said there was an error or a change needed to be made and I could not locate the issue.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Really helps in organizing and entering thr data on the forms. E-filing is quick and easy and we got our refunds promptly. I wish there was an easy way to review the interview forms just before filing
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Fairly easy to use; good value. Sometimes a bit hard to find the correct window when reporting earnings from stock investments and the reports reported by the investment companies.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 29, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.