Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: 30 years with HRB
Verified Purchase:Yes
Program more complicated than ever. Called 800 number and automated message babbled on so fast I couldn’t possibly utilize on line help
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington state
Verified Purchase:Yes
I have been using H&R Block Tax Software for over 20 years. Always straightforward, good help utility, Have yet to need to call someone for assistance.
A couple times, I purchased Turbo Tax, to compare. Filed with H&R Block every time, will continue to do so.
A couple times, I purchased Turbo Tax, to compare. Filed with H&R Block every time, will continue to do so.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Dutchie12
from Springfield, PA
Verified Purchase:Yes
Worked out well since the program was able to draw information from my previous Turbo Tax return.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Suffern, ny
Verified Purchase:Yes
I have use the H/R Block Tax software for many years and is extremely happy with the use of it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Steve347
Verified Purchase:Yes
Ease of use and covers all I need for income and deductions.
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
I have used the software for several years. I enjoy the ease of importing info from prior years and from financial institutions. The interview is usually straight forward. there is one section dealing with RMD that gives me trougle. Also I am blind and there are a few secions that my screen reader will not read dausing me to struggle with magnification.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dav77
from Illinois
Verified Purchase:Yes
Had trouble with capital gains inputting information, had to input the information three times before it was correct. The instructions and help page are not clear.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Easy you use… helpful and much improved over the he years I’ve used it
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock