Filing my taxes every year is so easy, thanks to your software - I literally could not do it without you! I had a few questions this year and found the answers quickly using the Help information in the software.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I submitted feedback during my experience as I went and I hope you are seriously considering the changes and improvements.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
It does not work well for mfs if one lives in a community state.
Pros: Easy to prepare, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
RMD's, the software should be smart and see I'm 65 years old and don't ask about them until I have to take a distribution.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I have used the H&R Block tax software for a number of years and do appreciate the ease of use. The one thing that always irritates me is the additional charge for e-filing the state return. That process cannot be as costly as the charge and should be included with the state tax return as it is with the federal return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I have a relatively simple tax situation but the software makes it easy and checks everything. If you can follow simple directions, it will do your taxes well. E filing is good too. Just wish it was able to download info from my primary financial institution , NFCU, but it still can't after many years.
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Used for the past 20 years. It’s the most accurate easiest to use
Pros: Easy to prepare
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
I have been using HR Block since 2013 and have not been disappointed.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.