Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: angelrn
Verified Purchase:Yes
I have purchased HR Block software every year for over 15 years and have had no issues until this year. This software was full of bugs. I am running MacOS and the weekly software updates would not run. I had to reinstall the software every week to get the new updates.
Worst of all I paid for the deluxe plus state and due to the software issues I ended up have to repay for the state program!!! I hope you do better next year. This year was terrible!
Worst of all I paid for the deluxe plus state and due to the software issues I ended up have to repay for the state program!!! I hope you do better next year. This year was terrible!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, March 10, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: coho
Verified Purchase:Yes
Used H & R Block software before, this year seemed easier.
Response from HRBlockBy Ashley, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SLIM99
from La Jolla
Verified Purchase:Yes
Long time user. Ran into a problem I.could fix, and finally called support. Problem fixed
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
I've been a loyal user of the H&R Block tax software for many years (20+). However, this will be a third consecutive year that I need to file the 1040X because you are restricting the e-filing of more than five copies of the 8938 form. There were no limits on the number of copies of the 8938 form to be e-filed prior to 2023. I've tried to call your office about this issue and was told that the issue would be investigated and fixed. But there are still no fixes for 2025, which is forcing me to mail separately the 1040X form with additional 8938 copies. I plan to use other tax software next year if this is not fixed. Please look into this and get it fixed!
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 10, 2026
Thank you for your feedback. We stand behind our work and ensure that every client who files with us receives the H&R Block Guarantee. Our Tax Professionals are here to review your return and resolve any errors. Please call us at 1-800-472-5625 so we can assist in setting a time that works best for you.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Deltona, FL
Verified Purchase:Yes
so far so good return was accepted. somewhat confusing on sale of stock last year. but when I looked at the hard copy of the return all was well.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CJKat
from Fuquay-Varina, NC
Verified Purchase:Yes
Did not get biggest refund. Was unable to use first year of marriage section of 1095-A without manually filling out.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, March 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SE USA
Verified Purchase:Yes
Have been using H&R Block Software for years. It is very user friendly, easy to prepare and send your documents.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Albany NY
Verified Purchase:Yes
I have been using H & R Block software for over 25 years and this is the first time I have had a problem. The capital gains assistant is ambiguous and created problems for me - Section 2 asks if the gain is short term, long term or ordinary and apparently asks to confirm the entry is correct. However when picking "Box 2 is correct" it modifies the entry which was entered correctly. It took considerable time to troubleshoot and correct (deselecting the confirmation). Hope for a better product next year.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At
H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-
5625 at your earliest convenience.
H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-
5625 at your earliest convenience.
Written by a customer while visiting HRBlock