Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Walnut Creek ca
Verified Purchase:Yes
Fine till the end……had difficulty qualifying the return for efile…..had a review error that had to be fixed. Couldn’t find it…tried their service chat…worthless….called to speak to agent….never got connected…finally entered a value into a red box and was able to efile.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: TomGl
from West Saint Paul, MN
Verified Purchase:Yes
Easy to use. I like how last year’s return is brought over for updating.
I like the additional functions on te state version (MN) for filing the property tax refund,
I like the additional functions on te state version (MN) for filing the property tax refund,
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Just a Mountaineer
from WV
Verified Purchase:Yes
First, let me begin by saying that I have been using Tax Cut/HR Block tax software annually since 2000 and it has been a five (5) star performer up until the 2024 tax year. I always buy the Deluxe Federal plus WV State version.
For the 2024 tax year and beyond, in WV, there was a tax credit (not a deduction) for the county personal property tax. For some reason HR Block could not incorporate that change into the WV State Tax portion of their software and thus required that a paper copy of the state return be filed instead of a digital form/copy!! Maybe it would be acceptable to have a one year delay in incorporating the new feature into a digital return, but certainly not after two years. I don't know what I'll do for software next year!!!!
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CSS7
from Connecticut
Verified Purchase:Yes
Much worse than the old IRS application. Extremely repetitive. Ambushes you with a processing fee for state taxes. Poor, buggy interface. Loses connection when there’s been no loss of internet. Just a really shoddy program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: ruggs57
from San Diego Ca
Verified Purchase:Yes
fast ,easy, accurate, what more could you want? I've used HR block for over 11 years!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Mostly great but the rejection process needs work
on March 10, 2026
Posted by: Anonymous
from TN
Verified Purchase:Yes
You need to move the “Rejection” menu to the menu bar instead of hiding it under several layers of Misc. My return was rejected twice, the first time I had to finally google where to find the information to resolve the problem.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Henderson, NV
Verified Purchase:Yes
I have used HR Block before it was even HRBlock…and I have recommended it to numerous people who are so glad they changed to it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
I’ve used HR BLOCK for decades. It’s great. I find it easy and takes me through all the questions
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock