Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Don tax
from Illinois
Verified Purchase:Yes
Been using Turbo Tax for years
Takes some time to get use to H&R
Takes some time to get use to H&R
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Meeex
from California
Verified Purchase:Yes
Not sure why there are weekly software updates and why they continue to take place about a month before the filing deadline.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: cr74
from CA
Verified Purchase:Yes
Been a first time customer, I was surprise how aesy it was to complete the taxes.
Aldought some wording can change for different people!
Aldought some wording can change for different people!
Pros: Maximizes refund, Easy to import documents
Cons: Hard to prepare
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Spyydder8
Verified Purchase:Yes
I have been using H & R Block software for over 30 years no problems
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: RSP1
from Syracuse NY
Verified Purchase:Yes
I purchased the software Deluxe edition with both federal and state returns. Downloaded and loaded the software and only had the federal returned. Was forced to purchase the state return at an additional cost.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Switched Consumer
from California
Verified Purchase:Yes
I previously used TurboTax. Since they decided to work only with Windows 11, I switched. I'm glad I did.
H & R Block software is more detailed and accurate. It is different from TurboTax, but I like it better.
H & R Block software is more detailed and accurate. It is different from TurboTax, but I like it better.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Riverside, Illinois
Verified Purchase:Yes
Got the job done ... eventually! I spent a great deal of time trying to access the program, all to no effect. Finally, you determined that the program which I purchased was faulty. I got a second program, which worked, but as a "practicing Luddite octogenarian," I still needed the assistance of my millennial daughter.
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: jstonewrite
Verified Purchase:Yes
Return preparation was generally good and happily successful. I did find the corrections section confusing. It should be clearer to "make corrections belo more w in the lines marked in red". It also allow you to easily click back to the pages where the corrections were inserted so the taxpayer can do an overall review of that section After making the correction. Other than causing extra time to figure out my corrections manually all went well.
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock