I use H&R every year. Always fast and easy. This year I had trouble with minimum required distributions area. I think I finally got it but it was confusing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I’ve used this software for about three years now, and overall am very happy. This year, however, data entered did not populate the1099 income worksheet. Therefore, the field for Schedule E did not populate. This also did not show up in the accuracy review. Had I not noticed, the return would’ve been filed incorrectly. I did place a call; however, the agent was not a tax professional and could only advise there were no upcoming fixes for the issue. Making clear, concise information about assistance would be helpful— and I’m not just talking AI help a real person please.
Value
4
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've used H&R Block tax filing software for many consecutive years. I appreciate that this software not only provides accurate and comprehensive tax details, it calls on my previous year's filing to identify our filing history to use in the current year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Worked well. Little difficult for declaring a new heat pump and minimum distributions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
TY For still allowing those of us with windows 10 to use your program. I know my father-in-law used TurboTax and they no longer support Windows 10 and I need to go out and buy a new computer. Program was easy to use and watch it through step-by-step.
Pros: Easy to prepare, Fast
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have been using this software for several years now and never had any issues until this year. The software kept changing information on my W2 and my dependent information all on its own. I couldn't figure out why it was happening but I definitely don't feel confident in this product like I have in past years.
Pros: Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Very easy to use. Importing previous years data is great
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!