Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Maddboat
Verified Purchase:Yes
Compared to previous years I found the program to be more complex. I preferred the old method, going thru the 1040 & entering data. The new software is more difficult because you now have a block which requires you to access in or, etc
Also not knowing the cost until the very end was a shock
Also not knowing the cost until the very end was a shock
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JVQ1
Verified Purchase:Yes
Simple and easy to use. Integrates great with state taxes even when you need to file in two states.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FAILED SIMPLICITY
from yo mamma
Verified Purchase:Yes
While the software performed as previous iterations of this product, perhaps because of my changing circumstances, I found it difficult to answer the interview questions. While not a novice in dealing with federal tax peculiarities, this related to a simple inability to understand the proper answer for the question. The popup links were of no help, they provided no targeted information and failed to provide at least a subsequent link to a Federal "FORM" that, though obscure, might have given me a clue as to the correct answer to the review question. I have never had this experience with this software in the past. The increasingly complex tax code is challenging to every one so it is incumbent upon the pervades of such software to rise to the occasion. I have NO interest in divining the nuance of the federal tax code, I rely on you to do that. Then make ti UNDERSTANDABLE to me in your software.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
5
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Easy to use. Walks you through step by step and checks for errors at the end.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
H and R block digital download Federal and state
on March 11, 2026
Posted by: Yvonne 1
from Detroit Michigan
This process took a long time to download and open, once it opened it kept closing unexpectedly and took several minutes to reopen, this occurred several times while trying to complete my taxes which was extremely frustrating and difficult. The system also failed to input the correct data after typing it in correctly on my state return which had errors that I caught at that end while proof reading my printed copy. After all that trouble my federal return was rejected so I have to figure out what happened. Overall it has been the worst tax year experience using this digital download system. The disk software was much reliable with faster speeds and better performance. I will not be using this system next year as it is very disappointing and defective.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: hafojhdfojaofoajh
Verified Purchase:Yes
Taxbot was useless with the most important questions - how to fill out the software. Should be possible to file a state return with different filing status than federal.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Suekaren
Verified Purchase:Yes
I found several errors in the program. Not at all happy with your product this year. It did not transfer information from 2024. Gave the wrong title for block 15 of the csr1099R, I found the correct information on the IRS form. Didn't transfer info to state form. Update should have been done by 1 January 2026, not 5 March 2026. I was ready to submit to IRS and program gave incorrect gross income from our 2024. If I'd used number Fed would have rejected our tax return.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Works well again for 1 more year
on March 11, 2026
Posted by: jch85
from 98683
Always reliably accruate, input screens keep improving, esp, the K-1 this year.........still looking for some "re-formatting of input and output screens" to make the interface easier to read & work with; that would make it 5star!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock