Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: BozyGoBlue
from Livonia, MI
Verified Purchase:Yes
Very disappointed this year. I have been using H&R Block for years. For 2025, the State of Michigan return is not supported for flow-through credits. So, I paid extra for the State return capability but can't use it! Also, line 30 on the MI-1040, Credit for allocated share of tax paid by an electing flow-through entity, should be allowed to be overwritten! There is absolutely no way to get a number into this box. I am fearful that your carryforward numbers to the 2026 returns are going to be messed up as a result - your program says I owe much more money to the state than I really do due to the fact I can't put a number in line 30!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: PBM1
from NY
Verified Purchase:Yes
There were a couple of issues that I had to work around. First since I have a small pension from the UK Government because I paid voluntary contributions while working in the USA, I need to include it in my tax return in the USA. I could not include it with my US social security income because the UK Government has a much simpler tax system and they do not provide a 1099 form or have a TIN number. Even when I included it under miscellaneous income I had to invent a fictitious TIN number for the software to accept the entry. Secondly it asked me to review income from stock sales 3 different times without actually indicating an error of any kind. Also, it was unclear that the additional standard deduction for seniors was accounted for.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: CSP52
from AZ
Verified Purchase:Yes
Handles the complexity of a straight forward return but detailed explanations of investment income or required minimal withdrawals could be written more clearly
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: krypto
from SC
Verified Purchase:Yes
doesnt work well with crypto, would not allow zeros in proceeds box, but it rounds down automatically. i had to put in 1 instead.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
The software is great but the ability to go back is wonky
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Could be Better2025
from CT
Verified Purchase:Yes
The explanation for the worksheet for sale of a vacation property did not contain information about form 1099-S. This required me to amend my federal and state return. In addition, did not advise that I could not e-file the CT amended return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 28bob29
Verified Purchase:Yes
Been using the program for several years. Easy to understand, easy to run.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Allie20
from Ridgeville, SC
Verified Purchase:Yes
Been using HR Block software for years. Easy to use, to research and ask question. Easy filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock