Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Florida
Verified Purchase:Yes
High Quality expert, always available to answer tax questions through out the year, proactive in communicating tax code changes.
Pros: Maximizes refund
Cons: Doesn't maximize refund
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Software went downhill
on March 12, 2026
Posted by: Fred1234567890
from Nj
Used to have a phone number where you could get help, ask a question. No more.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
KY forms confusing
on March 12, 2026
Posted by: famos47
from Kentucky
The Federal part was simple; however the Kentucky part is confusing with all the reading included. The "USE" tax section is confusing (fingers crossed on that). Then at the end of the state input, an error shows up that 9 digits are needed for the state code in the 1099-R forms. That should have been automatically corrected in the input screen!
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JNBz
Verified Purchase:Yes
I have used H&R Block's income tax software for several years now. This year it was even easier to use and quite quick. I am a happy user.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bob Brown77
from Rehoboth
Verified Purchase:Yes
I have used HR Block for about 2 decades now. This is the worst experience I have ever had. I bought a State and Federal plan together and at the end still had to pay for the State. I think next year my son, daughter, and I are all going to see what else is out there.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: John6335
from Dallas, TX
Verified Purchase:Yes
I have been using H&R Block tax software for over 20 years and it has done a great job.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Utah
Verified Purchase:Yes
I have been purchasing this product every year for many years now. It satisfies my needs and is easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Great Tax Filing Software
on March 12, 2026
Posted by: Boston123
Great TAX filling software at a good price! Very comprehensive. Made it easy to file with free on-line federal filing with Quick Refunds
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock