I have used this software for almost 10 years with zero problems. My only issue is I should not have to pay for my state electronic filing. I believe that is just a money grab. In the future I will be filing my state returns by mailing them.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I am very happy using H&R Block Tax package. I use it year after year, so it pre-fills basic information from the prior year to make it easier for me.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Worst software that I ever experienced. I only tried it because my computer does not support TurboTax any more. Your program is not user friendly and it would not hook up to ADP. Like TurboTax always has
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I've been a satisfied customer for a long time, and continue to use it. My only complaint is about the printing process. I always print out a version and then go over the numbers; I always miss something. The problem is that when I make a mistake on one page, it might change the return in several places. And sometimes I have to print out six unnecessary pages to get a correct version of page 7. That really uses up the ink. Otherwise, I'm quite happy.
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Software was easy to use and helped make a complex task very easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
This met all my expectations I was comfortable with the process and the results.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
The program was easy to load, update, and use. I've used H&R Block for several years and it is so easy to do each year with previous year's information being made available.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!