Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Benski24
from Massachusetts
Verified Purchase:Yes
Good enough. Program would sometimes would erase already entered information which was irritating. Also couldn't e-file state due to >$500 in non-cash charitable contributions. Lots of non-cash charitable contributions due to long overdue clean out of my attic, garage and storage unit. Donated a bunch to charity. But overall I've been using this same program for over 10 years and it works. However, might search next year for something better and more up to date and quicker. Was slow at times and I have a good computer (Mac) with lots of speed.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from bergen county nj
Verified Purchase:Yes
Have been using the program for years and provides easy filing preparation. I did miss the facility to compare entries from this year to last year's return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
Second year using HT Block...seamless general information transfer, easy to follow program
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DAMX
from Rochester, NY
Verified Purchase:Yes
Pretty simple to use, keeps you on track , will buy again next year
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
NOT USER FRIENDLY
on March 12, 2026
Posted by: DOTTIEA
from Texas
Hard to understand not user friendly took a long time to compete
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: mac_air_m2_user
Verified Purchase:Yes
Program would not update automatically. I had to manually download each time. It took several times and I had to delete and reinstall the entire program. Never had this issue before this year; quality has gone down.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
2025 H&R Block Deluxe + State
on March 12, 2026
Posted by: gricer
from Indiana
Everything was just as expected and great to work with ... EXCEPT that the software decided to group two asset sales together (their basis had been reported to the IRS and I had no adjustments), which meant the software did not report them on form 8949. Apparently that's fine. But since my 1099 form from the brokerage reporting those sales said that they SHOULD be reported on 8949, I had to figure out a workaround to do so. It took me about as long to do that as to do the whole return.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Missouri Mike
from MO
Verified Purchase:Yes
I've been H&R Block Deluxe software for years and find it easy to use and file electronically.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock