Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: mitchandy
from Chicago area
Verified Purchase:Yes
Taxes were easy to work with. Completed state and federal taxes in about an hour.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Brck
from Va
Verified Purchase:Yes
Trusted over the years, quick and reliable for a chore none of us enjoy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ed from Raleigh
from Raleigh, NC
Verified Purchase:Yes
I use the installed version, not the web version. The software does the job, but the UX is feeling dated and under-invested in. There are clunky things in the UX that have been there for years. For example, scrolling with the arrow keys or scroll wheel doesn't work as expected. The forms view should not be modal. Etc. I'm sure you have a long list of this type of feedback.
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Veteran Taxpayer
from Maryland
Verified Purchase:Yes
This is our third year using HR Block Tax Preparation software. It is easy to navigate, easy to submit to Federal and State. I have used online support and spoken to support personnel on the phone. All has been seamless. I generally prepare tax returns for us and two of our employed children, one has a side business in addition to his full time job. HR Block software makes the task easier.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Crystal63175
from Philadelphia
Verified Purchase:Yes
The program told me I qualified for the child tax credit of 2200 but did not add this to my refund and did not give a reason why.
Pros: Maximizes refund, Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Janey77776
from Ohio
Verified Purchase:Yes
First time using, I have always used TurboTax. Rating a 2 because when I went to submit to the IRS the system said it needed to update, so I did the update to be told again it needed updated. My bank account was charged multiple times but they did fall off after 4 days. But a total of 4 charges. I don't know if I will use again.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Good product. Tech. help could be more robust.
on April 30, 2026
Posted by: Anonymous
from Tampa, FL
Verified Purchase:Yes
Relatively easy to use and accurate. The A.I. technical help could not answer my question and did not offer any suggestions on how to obtain additional, live or FAQ-based, help.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TheKnock1
Verified Purchase:Yes
I have used H and R Block software for over 10 years. I have found H and R Block software easy to use, accurate and updated to the current state and federal tax laws for those different years. I would highly recommend using it to do your taxes. I have never had a serious issue using it.
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock