Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: gshank
Verified Purchase:Yes
This review is for the deluxe edition. The software is easy to install and use. One confusing area in the program has to do with the RMD and excess distributions. It's not intuitive or friendly to use.
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Same as Turbo Tax
Verified Purchase:Yes
No competitive advantage over Turbo Tax.
No way to ignore or override 'errors'.
No way to ignore or override 'errors'.
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
OK for most retired couples with simple returns
on April 29, 2026
Posted by: Anonymous
Verified Purchase:Yes
I have used this for several years and its capable. Unfortunately they no longer give you one free state e-file, although you still get up to 5 free federal electronic submissions. The package seems to be somewhat silent on this change. Also moving this software to a new computer is not easy if you didn't specifically keep the old CD or activation code.
Cons: Hard to import documents
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Western New York
Verified Purchase:Yes
Excellent Software - easy to complete and submit tax returns. Had all the options I needed.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used the Deluxe program for at least fifteen years and have become very familiar with it. I'm an DIY investor so over the years my tax issues can get a little complicated. As stated, I've learned to work around some deficiencies especially in the state program. However, I have recommended the program to both my sons and they are now both using it on an every year basis.
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Mexico
Verified Purchase:Yes
TaxCut made a big error in my State Tax.
I filed early on March 12 2026 to avoid someone filing a fraudulent return in my name. Weeks after I filed, an update to my state was released. This later update significantly reduced my refund due to a major calculation error in the release version I used for my filing.
I don’t think I can or should file on the early side, for fraud protection, in late March, with TaxCut. Apparently, they don’t get it right until just before April 15th. Ick. It’s too risky that there could be a major foul-up in their software…unless I wait to file later in April.
I filed early on March 12 2026 to avoid someone filing a fraudulent return in my name. Weeks after I filed, an update to my state was released. This later update significantly reduced my refund due to a major calculation error in the release version I used for my filing.
I don’t think I can or should file on the early side, for fraud protection, in late March, with TaxCut. Apparently, they don’t get it right until just before April 15th. Ick. It’s too risky that there could be a major foul-up in their software…unless I wait to file later in April.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
No Help available
on April 29, 2026
Posted by: tom3k8
Completed taxes sucessfully and e-filed both state and federal returns. NOT SURE IF RETURNS WERE EVER TRANSFERRED TO IRS. Status screen shows NOT FILED.
THERE IS NO ONE TO SPEAK TO. Did my taxes get filed or not. As of April 29, I still don't know!! HELP
THERE IS NO ONE TO SPEAK TO. Did my taxes get filed or not. As of April 29, I still don't know!! HELP
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GAG75
from Covington, LA
Verified Purchase:Yes
I have used this software since 2019. Up to now I have been very satisfied. Trying to enter deduction for "Home Office Expenses" has been frustrating. In one direction using Form 8829 and Schedule C does not work. Form 8829 looks nothing like the IRS Form 8829. Under the HELP/Questions I am told not to use form 8829 but use IRS Form 587 and input the deduction on schedule F? Maybe the Premier version works better.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock