Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,295 Reviews)
Rating breakdown 149,295 reviews
5 Stars
97,782
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,678 out of
61,819)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: BPAZ
Verified Purchase:Yes
I have used the program for many years and find it easy to use. Accurate and finds errors before filing.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: HRBsucks68
Verified Purchase:Yes
You sold me defective software. Your own reps admitted that it had "issues."
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ornage County, CA
Verified Purchase:Yes
Functional program. The IRA form could be improved where only a portion of the withdrawals is taxable.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Olicana89
Verified Purchase:Yes
Not very happy with the software as it inserted amounts from other sections of the 1099R. For example I had input (numbers are an example only) 10,000 in a section for pensions from company ABC and 20,000 IRA withdrawal from Bank XYC. When I moved to do the State Tax section I found that my tax liability was at a level that was surprising. When I checked back in the Federal income section I found that the section for company ABC was now showing 20,000
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GTGreg
from Cary, NC
Verified Purchase:Yes
The tax software from H&R Block was flawless and very easy to use. It also was very simple to go deeper into any topic.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Howdogg
from Cleveland
Verified Purchase:Yes
5th year I have used this software. very pleased
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tesabob
Verified Purchase:Yes
Very good product. My only issue is it can be difficult, confusing to move around, back and forth. Otherwise, I am very happy. Working through the process was easy and fast.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Joe1000000
from KY
Verified Purchase:Yes
Should also include at least one free state filing.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock