I have been using the software for about 15 years. I like the software and the peace of mind I have when finished. The four star rating is because of the price going up so much and I will likely try a less expensive program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
This the best software to do your taxes,it walks you through the process step by step.i been using this product for over 10years and it’s definitely the best product money could buy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Your software product worked very well. Once you understand the "style" of the software, it was easy to use. There is one item that confused me. My wife and I are required and need to take RMD from our tax-deferred accounts. Our investment firm sent us forms that indicated our RMD and our withdrawals. When I entered some of these numbers, our tax refund went nearly to zero. Playing around it came back, but I am still uncomfortable with this tax issue.
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I’ve been using the H&R Block tax software for over twenty years. It has never failed to allow me to complete my taxes easily and with no fears of errors leading to an audit. I plan to continue using it into the future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Overall the program was okay, it would have been nice to be able to see a summary view of the forms you had filled out and entered. Some of the instructions/questions were hard to interpret and follow. Some others were vague and needed more clarification. There was a little too much assumption on tax code knowledge and terminology by the user.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I've used H&R Block software for many years, however this year I had to upgrade to Win 11, I had been using Win 7 for the many previous years. The OS change didn't affect the overall process of completing the forms.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!