Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: CTBT
Verified Purchase:Yes
in spite of the texts for help with questions, they don't answer all questions clearly. Chat with a person or (AI person) would help more. You use to have that feature.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
H&R, what happened with your software this year?!
on April 30, 2026
Posted by: John in DC
from Washington, DC
Verified Purchase:Yes
I've used H&R Block Deluxe for the past six or seven years. This is the first year I've been dissatisfied. Two reasons. First: Until a last-minute update (the week before the filing deadline), the software could not calculate the QBI deduction. This was frustrating and had me looking at alternative software before the necessary update finally came through. Second, as I prepared to e-file my federal and state returns, I learned the software would not e-file my state return (D.C.) this year. Wow. Not a good look.
Pros: Easy to prepare, Fast
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Columbia, SC
Verified Purchase:Yes
I have bought your software for years and I have found it very reliable and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sue 48
from nebraska
Verified Purchase:Yes
bought it too early so it was more expensive but I have used it for many years so it is good to import the old return
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie W, Social Media, April 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SC7672
from Colonie, New York
Verified Purchase:Yes
Been doing my taxes with H&R for last 6 yrs. Easy to use and help if needed was great
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy, complete software for filing and electronic
on April 30, 2026
Posted by: Anonymous
from Huntington Beach, CA
Verified Purchase:Yes
Easy to use, intuitive, filing and payments sent seemingly flawlessly. I’ve used this software for years now.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, April 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
This year was a disappointment. I have used your Delux version for many years without issue. This year you took me down to the last 10 days before April 15th to fix the program calculation of loss carryovers. not good in my opinion.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Hts2000
from Idaho
Verified Purchase:Yes
Great tool for getting taxes done! Walks you through the process and has helpful explanations for most common situations.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock