Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,295 Reviews)
Rating breakdown 149,295 reviews
5 Stars
97,782
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,678 out of
61,819)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Chucky88
from Tucson
Verified Purchase:Yes
I have been using this program for years and find it so easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
Nice alternative to the other overpriced tax software out there. Have been using H&R successfully for last 6 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Bill354
from FL
Verified Purchase:Yes
I was unable to file digitally and all you recommended was to file manually. I could have done that myself. I feel I deserve a refund.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, March 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Grande
from Illinois
Verified Purchase:Yes
I went online to H&R, found the download to your PC site and from there it was easy.. not a fan of only online tax work when internet is sketchy
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AlH1
from Ohio
Verified Purchase:Yes
I have used H&R Block products for about 20 years. I think the interview method is very easy and effective in eliciting information from the user.
The only issue I have experienced for multiple years is the State prep software in the discussion of the Medical deduction allowed. This needs a better explanation and causes a lot of ambiguity. I know there are 50 versions plus probably territory and DC but this needs to be amplified and can be used or modified over time.
The only issue I have experienced for multiple years is the State prep software in the discussion of the Medical deduction allowed. This needs a better explanation and causes a lot of ambiguity. I know there are 50 versions plus probably territory and DC but this needs to be amplified and can be used or modified over time.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Deb Z
from Dickinson ND
Verified Purchase:Yes
I've been using your software for several years and it has worked well. I prepare my own taxes, my brother's, and my dad's. My dad passed away in 2025 so I had several tax questions with forms we received. I am hoping the software helped me report the information correctly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you so much for being a loyal H&R Block user over the years — we truly appreciate you trusting our software to help with your taxes, as well as your family’s. We’re very sorry for your loss, and we understand how stressful it can be to navigate tax questions during such a difficult time. Please don’t hesitate to reach out with any questions at 1-800-472-5625. We’re glad to help however we can.
Written by a customer while visiting HRBlock
Posted by: Payment
from CT
Verified Purchase:Yes
It was not clear as to how the IRS was to be paid. I was waiting for them to charge my credit card. Then I opened up the program weeks later and discovered the payment method. All set now.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: VTTax2025
Verified Purchase:Yes
I have used this software for five years and for the most part it works OK.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock