Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,295 Reviews)
Open Ratings Snapshot
Rating breakdown 149,295 reviews
5 Stars
97,782
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,678 out of 61,819
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4 out of 5
4
Mostly good stuff with one problem unresolved
on March 14, 2026
Posted by: KylieAnne
Verified Purchase:Yes
I'm happy with the download and installation process. Also, the ability to bring data from the prior year. I have an issue with Loss Carry Forward processing as I keep getting an error message that leads me to believe it will eventually be fixed but nothing seems to be happening. And this process has worked quite well for the last 10 years. So let's get it fixed.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
Value
4 out of 5
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy 1040SR filing
on March 14, 2026
Posted by: Anonymous
from KY
Verified Purchase:Yes
I have used H&R Block for the past 20 years and have found the software to be easy to use, especially pulling the prior info into the current year. I use the 1040SR and a few documenting forms and it takes about 2 to 3 hours to complete. Never had a rejection by the federal or state agencies.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It has always met my needs.
on March 14, 2026
Posted by: DWH83
from GA
Verified Purchase:Yes
I have been using this tax program for years even back when it was called Tax Cut.
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on March 14, 2026
Posted by: Anonymous
Verified Purchase:Yes
I was very surprised that I could not efile my Missouri return, I was always able tonih years passed.
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 14, 2026
Posted by: Nat0323
from CA
Verified Purchase:Yes
I use this product every year and trust it completely.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Long time user
on March 14, 2026
Posted by: Scronon
from Cumming, Ga.
Verified Purchase:Yes
Very easy to use, like the form and interview search. The addition of AI this year was a very good idea.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
auto select for new senor citizen tax reduction
on March 14, 2026
Posted by: Anonymous
from delaware
Verified Purchase:Yes
rep was good . question on auto select for new senor citizen tax reduction
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 14, 2026
Posted by: Anonymous
from Virginia Beach, VA
Verified Purchase:Yes
Easy to use with clear instructions on each section
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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