While the software is user friendly. I had to wait to submit my federal due to software updates not being available until specific dates. Initially, it said the update would be available on Feb. 20, then Feb. 27. Although my taxes were complete on February 13th, they didn't get submitted until March 1st due to software updates. As of March 16, 2026, my status is still showing pending.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Im disappointed this year. After years of clear and concise instructions 2025 H & R Block software let me down. Specifically I completed my father’s final return and indicated he had passed in 2025. I listed my brother as excutor and signee of the return. The software first said I had to attach a copy of his legal appointment or I could not submit electroically. Then it would allow attachment only AFTER I clicked submit electronically. I wasn’t sure when or if I could attach the court appointment document but once I did the return submitted electronically. The IRS rejected my return because they do not allow electronic submission of returns for deceased taxpayers. Block really missed the mark for me this year
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.