Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,295 Reviews)
Rating breakdown 149,295 reviews
5 Stars
97,782
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,678 out of
61,819)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Easy & helpfull
on March 14, 2026
Posted by: 2025 Tax eturn
Easy to use and helpful error location and correction
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RSJ3
from CANTON MI
Verified Purchase:Yes
I BOUGHT IT ABOUT A MONTHY AGO AND FOUND ID VERY USEFUL LIKE BEFORE.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Yaxman
from Ca
Verified Purchase:Yes
Simple and easy to navigate.
Easiest return yet!
Will but next year
Easiest return yet!
Will but next year
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mayswitchtoturbotax
Verified Purchase:Yes
First time ever return rejected by IRS due to your software unable to handle foreign tax credit form 1116.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta ga
Verified Purchase:Yes
Better than the competition at a reasonable price.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Leohenders
from Goodlettsville, TN
Verified Purchase:Yes
My expectations were super low after the fiasco you created for me last year with your inadequate software, but you did fine this year. Almost didn’t use you this year after how bad you were online and in person last year. Slight reprieve.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
I have used this software for over 20 years and always have been completely satisfied until this year. I receive a federal pension on a CSA1099R form, but because of money taken out of my monthly benefit the form does not show the taxable amount of my gross benefit. Until this year, your software automatically computed the taxable amount for me. This year, however, the software failed to do that and instructed me to make the calculation myself using IRS forms and worksheets, a very difficult thing to do. I consider this change to be a failing in the software that I was not prepared for.
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Jkog
from Missouri
Verified Purchase:Yes
Whit was very confusing using the softwear when filing for two states. The programs do not talk to each other and i spent hours trying to figure out what the program was asking me to input from one state to the other. Im confident i screwed up my taxes royally.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock