Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,295 Reviews)
Rating breakdown 149,295 reviews
5 Stars
97,782
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,678 out of
61,819)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: LCLT
from Arizona
Verified Purchase:Yes
We switched from a very cumbersome tax software to your produce and very glad we did.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from France
Verified Purchase:Yes
I'm an American retired in Europe, fairly simple return. But when it comes to the forms needed outside the US things don't seem to work as advertised. Too man things that need to be corrected that auto fill, as soon as you think you've fixed it they are all back again. After many frustrating hours I realize the result is I cannot file electronically.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JNew
from California
Verified Purchase:Yes
Tried online filing with H&R, but came back to the stand alone version due to computer incompatibility, (Linux). Now using remote desktop to file. Wish it ran natively in Linux, hint, hint.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Average
on March 15, 2026
Posted by: Confused number 1
from PA
Overall, the product was easy to understand and use. However, I found it confusing to add my husband as disabled, and I was unable to document his disability for our federal return
Pros: Easy to import documents
Value
3
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Should no longer offer the option of a check in the mail for a refund, as the federal government only uses direct deposit. Otherwise outstanding software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Avel, New Jersey (Woodbridge Township)
Verified Purchase:Yes
I have been using H & R Block tax software for the last three years and very happy with it's effectiveness and efficiency. I actually did my taxes a month early this year. That's how satisfied I am with the product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Not as easy or good as last few years
on March 15, 2026
Posted by: LCDogmom
from Liberty Center, OH
I’ve been using H & R Block tax software to do my personal taxes for over 18 years. It’s always been thorough and easy to use until this year. This year it was confusing and didn’t answer my questions well or at all. I’m not as confident in filing my return as I was every previous year… like hopefully it’s correct? Ugh. Seriously going to explore other options to do my taxes for the 2026 year. For the cost of this program I expected better.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: BillBlock1
Verified Purchase:Yes
I've been a used for nearly ten years. The software is a good value. For 2026, the only issue was for 1099-DIV, - INT and Schedule B purposes, there was no way to import to financial services such as from Merrill Lynch or Empower as there had been in the past, so that data had to be entered manually.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock