Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,295 Reviews)
Rating breakdown 149,295 reviews
5 Stars
97,782
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,678 out of
61,819)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from No thank you
Verified Purchase:Yes
Could be free. Why not free. Put some ads up in this thing.
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3
Pretty good in filing but no 2026 tax vouchers
on March 15, 2026
Posted by: KCSun
from New York
Verified Purchase:Yes
Runs pretty smoothly for the filing, But problematic in providing 2026 vouchers for Fed and State taxes.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: KaKiKeDad
from Cleveland,OH
Verified Purchase:Yes
I did my taxes on Monday and my refund was in the bank by Friday of the same week.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NILES IL
Verified Purchase:Yes
EASE OF USE. COMPARED RESULTS TO ANOTHE4R PROGRAM ESTIMATING FEDERAL TAXES AND THEY MATCHED.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use
on March 15, 2026
Posted by: DaleP48
The interview format is easy to use and provides a thorough coverage of all required document. I have used H&R's tax programs for years. I have tried two other popular programs and fine H&R's superior.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Mixed Bag
on March 15, 2026
Posted by: ThorDuNord
from Boston
A mixed bag. The program itself is very good...set up to accommodate people with a wide variety of both computer and math skills. The best part...importing the Federal return into my State program (designed by the Governor's ten year old grandson?). This has saved me many hours of frustration. On the negative side: for the second year in a row, we could not import to 1099 from our financial institution. Impossible to get through to real person at Block, and when we did, the person knew far less than I do about filing/ importing etc. Eventually, my financial institution agreed to help and after three hours with their "Delta Force" technical team, they were able to overcome the Block software glitch. The live Block Rep had told us there was a problem but knew nothing about when it might be corrected or offered no suggestion re help from a Block technical person. We've been with Block for 25 years. Hate to leave but now have to consider other options.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Difficulties for 2025
from Ohio
Verified Purchase:Yes
We have used this product since 2016 and have been very happy with it, to the point of recommending it to others. This year it was a different story. We had trouble discerning what to do with a 1099-B where the cost basis was not reported. Contacted your help and received no help. Even tried the software phone number but got caught up in a robotic circle. Experience was frustrating, to say the least.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
H&R Block S/W has always been a good value. Does everything I need, and will work for the foreseeable future. My State (WA) just voted in a millionaires tax so I would imagine I'll have to use state filing in the near future but I'm sure H&R can handle it.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock