Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,295 Reviews)
Rating breakdown 149,295 reviews
5 Stars
97,782
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,678 out of
61,819)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Chris746
Verified Purchase:Yes
Disappointed to be faced with losing $2451 (that I paid) because my electronically filed 2022 Federal Tax return, according to the IRS, is not on file. So much for H&R have stated "your return has been accepted by the IRS."
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Lon53
from Boston, MA
Verified Purchase:Yes
I have used H&R Block software for 10+ years after switching from a competitor. I have found it relatively easy to use & accurate.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oklahoma city
Verified Purchase:Yes
Accurate and easy tax prep. A significant increase in price over previous years
Pros: Easy to prepare
Value
3
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: IndianaJoe
from Indiana
Verified Purchase:Yes
I use H&R Block software every year and I’m satisfied with it. It is easy to use and I’m confident in its accuracy. The ability to transmit the returns electronically is very convenient And time saving.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: tsteph
Verified Purchase:Yes
Great Product - first time using state program - worked well.
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Otom
Verified Purchase:Yes
H&R software is easy to use. However I do not agree with having to pay extra to e-file my state taxes when I have purchased the state software, since you can e-file five federal taxes for free.
Then my federal refund was mailed to us rather than being direct deposited when requested.
Then my federal refund was mailed to us rather than being direct deposited when requested.
Response from HRBlockBy Max, Social Media Team, March 15, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
The software itself worked well, as always. I was worried because I had downloaded it onto a computer which I later replaced. I downloaded it onto the new computer, still in the same location, and it installed and functioned with no problems.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jay8142
from Plain City, Ohio
Verified Purchase:Yes
The software was easy to use and provided excellent prompts that guided me to find deductions I might be eligible for. It was very comprehensive and I was confident with the amount that I got back.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock