Works well for the price paid. I am wondering why the program won’t remind you about specific things you did on the previous year’s return while filling out the current year return. Also, I had an issue with a nonresident state return last year, but when I reached out to them about the issue, I never heard back. I guess it wasn’t a big surprise, but I was disappointed.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have used H&R Block software for at least a decade. I gave it a 4 star rating because even as late as 3/13/26 it was making updates and I wasn't sure if that meant things were all stable and my payment due or refund would not be correct (what about the people that had already filed in early March?)
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Return finally accepted by IRS after HR Block corrected program problem with Form 1116.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
For the third straight year was unable to import any of my Fidelity accounts info as well as t24 tax info
Pros: Maximizes refund
Cons: Hard to import documents
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Tax software does okay. Could do better. For instance, MS state does not fully carry on all needed items from Federal. Like, MS state income tax withheld from W-2Gs.
Pros: Easy to import documents, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!