Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,295 Reviews)
Rating breakdown 149,295 reviews
5 Stars
97,782
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,678 out of
61,819)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Abby27
Verified Purchase:Yes
I am satisfied with the program and it was easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TimeforTurboTax
from Bishop CA
Verified Purchase:Yes
Three major problems:
1) Limited compatibility with Mac OS 10.x and Windows 10. There are a lot of older computers out there!
2) No import support for Merrill Lynch? Are you kidding me?
3) New manual entries for, say, an interest source replaces information from a previously entered source. Happens with income sources, W2s, etc. Inexcusable.
1) Limited compatibility with Mac OS 10.x and Windows 10. There are a lot of older computers out there!
2) No import support for Merrill Lynch? Are you kidding me?
3) New manual entries for, say, an interest source replaces information from a previously entered source. Happens with income sources, W2s, etc. Inexcusable.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Too Many Taxes
from SC
Verified Purchase:Yes
Have used the product for many years; it would be great to upgrade the product to allow filers like myself that have to file taxes in more than one state; I've always bought the Federal + State but then have to go out and manually do the additional State I'm obligated to do each year
Also, the product is getting expensive comparable to other software that has now entered the market and price sensitivity may become an issue next year as I've never felt the need to change but money is money.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Not a computer geek
Verified Purchase:Yes
When you hit the download icon, it doesnt communicate it’s downloading, so you hit it again, no communication again, next thing you know your past your 5 downloads, then computer try’s to work on all of them, then nothing is working, and you have to spend the day trying to a real h&r person to solve the problems, which is almost impossible!!!
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: lwwarfel
from St. Louis
Verified Purchase:Yes
I continue to be so appreciative of H&R Block's quality software and expertise for preparing and filing my tax return. My software choice every year!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Tryvak
from West Bend, Wisconsin
Verified Purchase:Yes
I got this software because it never fails me. And, once again, I am very pleased with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
I've been using this software to implement my taxes for many years. In fact I use it to do my estimated taxes throughout the coming year. It hasn't let me down yet.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: CmfCA
from California
Verified Purchase:Yes
Loyal customer for over 20 years, however, you were unable to import my brokers information, Altruist. I have a friend that has TurboTax and was able to do it. I will probably switch if you cannot do the import of them next year.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock