Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,295 Reviews)
Rating breakdown 149,295 reviews
5 Stars
97,782
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,678 out of
61,819)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Ille54
Verified Purchase:Yes
I switched to HR Block because TurboTax stopped working with Windows 10. Overall the software did the job. The taxes are done and filed. However, definitely less user friendly than Turbotax.
You cannot see the whole picture, everything is in pieces, have to go to certain forms to see exactly how it was calculated. Very hard to get rid of unnecessary forms if the system decided you need them. At some point had to delete imported data from the financial institution and re-entry manually, for could not see imported data in details and had a feeling something is missing. The software is nor bad at all, but you have to trust it is accurate and it is hard to do when you are first time user.
You cannot see the whole picture, everything is in pieces, have to go to certain forms to see exactly how it was calculated. Very hard to get rid of unnecessary forms if the system decided you need them. At some point had to delete imported data from the financial institution and re-entry manually, for could not see imported data in details and had a feeling something is missing. The software is nor bad at all, but you have to trust it is accurate and it is hard to do when you are first time user.
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
I am not tech savvy. Was able to download the program and reasonably easy to do my own taxes. Hardest part is having assembled all the documentation. Then it is plug and chug.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Omaha
Verified Purchase:Yes
H&R software is easy to use and does a good job. I like using it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have used this software for a few years now and find it to be satisfactory in preparing my taxes. I wish some of the items had better explanations. I had to do independent research on some items as the software did not explain it well
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Eldies son
from Oregon
Verified Purchase:Yes
Turns out the State of Oregon refund was greater according to the state. Apparently your program determined the incorrect “ kicker” amount,
.
Not good!
.
Not good!
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HM01
from Allen TX
Verified Purchase:Yes
Each security transaction should include a field in which I can enter adjustment to purchase price that reflects recapture of amount disallowed for wash sale. Your instructions tell me that I can do this, but don't explain how. So I just replace the cost that you took from the 1099 with the adjusted cost. Also, there should be field(s) to enter social security paid by countries having tax treaties with USA, since the USA treats it like USA Social Security.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Auditman
from Boston, MA
Verified Purchase:Yes
Great for simple federal and state personal taxes. More complex situations (business, trust, estate) require upgrade to other product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from mississippi
Verified Purchase:Yes
I have used this same software for years. My return is not real complicated but the IRS forms and schedules are, so having a program that just asks questions and puts the $$$ where it needs to go is great.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock