Had no problems,did the job. My needs are basic and it accomplished them without any headaches.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Your state program continues to have a glitch in it year after year, which is annoying! It never asks for payer's ID numbers, which I believe the federal program does. So of course you would assume that info is simply transferred from the federal program to the state program - but guess what - it NEVER is. Then when the final check is run on the state return an error is flagged and you have to go back in the state program, find the proper form, and manually enter that info into it, then rerun the final state check, which is a pain in the neck - you need to FIX the blasted glitch!
Cons: Time consuming
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Easy to use, have used H&R Block the past several years. Easy to bring forward previous year. Like to final check has found errors in the past. Very happy long time user
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Loved how simple the software is, would have like more details around when a particular credit was given and why. Hitting "back and review", was not a good experience. Deleting forms took several attempts, this could be better. Otherwise pleased and waiting for the IRS to finalize.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
this is the second year the IRS has rejected my tax form submission after using your software.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.