Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,295 Reviews)
Rating breakdown 149,295 reviews
5 Stars
97,782
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,678 out of
61,819)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
This product made all phases of completing my taxes much easier.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I have been using your product for at least 10 years and I'm satisfied with the product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dallas
Verified Purchase:Yes
Excellent tax preparation software at a very reasonable price.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JC1964
from Morris, NJ
Verified Purchase:Yes
I could not import my stock transactions from my Merrill Lynch account for my 2025 filing, although I did not have this issue last year. I had to manually enter the data, which makes me consider switching to another alternative next year.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: ScottBB
from Urbana, IL
Verified Purchase:Yes
Overall, the software is well designed and performs well. I was disappointed with three matters, as follows. (1) Some of the items flagged for review and correction in the Federal return were not mistakes I made but were, rather, failures of the software to record dialogue information correctly. This should not happen, and your careful attention to these corrections would provide guidance for fixing bugs. (2) Fixing bugs in the Form 1116 took until mid-March 2006. This is way too late; there is not excuse for not correcting these bugs much earlier. (3) On the Sign page for Federal taxes, the program prompts the need for two PINs. The software does NOT make clear that one of these must be supplied by the IRS, while the second may be any 5 digit number. Providing clear instructions here (ordinarily provided elsewhere) would save a lot of frustration and grief.
Pros: Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Filer26
Verified Purchase:Yes
Software is easy to use. However, 2 of the last 3 years my return was rejected because the software wasn’t updated for one of my forms.
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Stiok
from NJ
Verified Purchase:Yes
Works well for Federal, not as great for State return (NJ).
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hesperia, CA
Verified Purchase:Yes
Been using this for several years now. I feel it is accurate and easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock