Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Another Successful Year Using H&R Block Software
on March 16, 2026
Posted by: Das Cloud
from Saint Cloud, FL
Verified Purchase:Yes
very easy to use program that ensured I covered all the bases
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: OPB_
from Illinois
Verified Purchase:Yes
The interview way of doing your taxes is very easy & thorough. Since I use it every year, the propagation feature of past data makes it hard to miss any items.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Need to skip or delete future plan data
on March 16, 2026
Posted by: Chuck274
from Raleigh, NC
Why have review issues that are to just verify gross amount and then not be able to verify. Could not get out of an endless loop.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
Where is the physical tax return?
on March 16, 2026
Posted by: disappointed 28
from Wisconsin
I cannot find the actual Tax return in PDF or another form. All I get is a summary in PDF. That won't help when buying a house, a car, or need a personal loan. A disadvantage compared to Turbo Tax filing online. Usually at the end, when paid you should be able to see the tax return as it appears in paper form.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Elmo C
Verified Purchase:Yes
I bought a lifetime subscription, but I am confused why the annual rate is cheaper?
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ridgway, CO
Verified Purchase:Yes
The interview type software was useful and easy to navigate. I did not like the attempt to make me pay for the State Software and, especially, the eFile, which is free in my state.
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: shadmansmusings
from Kirkwood, MO
Verified Purchase:Yes
I have used this program for over 20 years. Has always been great for me.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: DavidL
from Chicago, IL
Verified Purchase:Yes
In past years I've rated H&R Block Deluxe a 5 star. This year, I encountered a software bug/issue with improper handling of 1095-A Health Insurance Marketplace credit determination that prevented electronic filing submission. The problem was not resolved until an update was issued early March.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock