I've used it for 5 years now and it hasn't let me down yet.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I switched from another brand this year, so its not surprising that I had trouble adapting to this new software. That being said, H&R instructions seem to be incomplete and confusing in some cases, especially because it seems to ask me questions that it already known the answers to. It also seems to have hidden two of the most important pieces of information which help you understand why your taxes are so high. Its true that the calculation for the actual Federal taxes doesn't need to be filed, but why hide it? I finally found the two necessary pages on the IRS website, and made the calculations myself for my benefit. They provide "mini-worksheets" for almost all of the places where calculations are done, so why leave out the most important one?
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!