Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
I have been using this tax software since H & R Block purchased the company that came up with the software, and I have never had a problem with my taxes. I love this tax software!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Getting Worse
on March 16, 2026
Posted by: Jim Dean
from Seattle WA
H&R was previously notably better than Turbo Tax. No more. They do not support importing from Merrill. What a waste of time when you have to manually import when you have wash sales and/or multiple forms and accounts.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for your feedback! While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
Repeat user, but still had trouble with the pre-RMD/Charitable Contribution lines. They need to be clearer.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta
Verified Purchase:Yes
I have been using H&R Blocks program to prepare and file my taxes for many years without any problems
Ease of use and error free.
Ease of use and error free.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: mdh58
from Kansas
Verified Purchase:Yes
I have been buying this product for quite sometime and each year it not only meets and exceeds my expectations but continues to evolve to simplify the tax process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rubbish
from Florida
Verified Purchase:Yes
I did your survey already - you want a positive one, refund the purchase price
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 49cookie
from PA
Verified Purchase:Yes
I bought this because i thought i had 1 free filing of my state return. I was disappointed that I was charged to file that return.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New England
Verified Purchase:Yes
I’ve used your program for years and it does well.
Lost a star this year as my “saved to print” return (PDF995) didn’t include the recommended to “file by mail” forms.
It also can’t import my JPM documents which is a
shocker. Fix that!
I couldn’t get them to print without taking screenshots
Lost a star this year as my “saved to print” return (PDF995) didn’t include the recommended to “file by mail” forms.
It also can’t import my JPM documents which is a
shocker. Fix that!
I couldn’t get them to print without taking screenshots
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock