Very difficult to load for someone who is not real computer literate.. It was better when I could just slip a disk in and press "enter"
The blue type is much harder to read than black type, especially for tired eyes. Also world appreciate a larger font.
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Had faith that HR guided me along all pages of my return. I found most places to put my information. I liked that they could use my accounts and automatically put the information in where needed. It saved me a lot of time and trouble. They double checked everything at the end. So satisfying.
Pros: Maximizes refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Could be better. Some of the features are not clear and I found myself wondering what was next. The explanations are somewhat vague. Maybe it is me but when I read an explanation I still wasn't sure what to do and so I guessed what to do. I am glad for the software because it worked with Windows 10;
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
H&R Block Delux is what I have with a state program. This program does a wonderful job. I love the part that helps me not to forget anything. It is amazing from whenit was done manually.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Your software is very expensive for what you get...Because of my age, i am going to have VITA (That is a gov free software)...been using this for 6 years, give us a bargain deal next year...
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.