Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Osprey, Florida
Verified Purchase:Yes
Have been using this software for years and have been very happy with it. After retirement my returns have been fairly simple, but prior to that it handled everything I threw at it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JoDeexyz
Verified Purchase:Yes
Easy to use, affordable. I like that it imports prior year information to current year.
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massapequa Park, NY
Verified Purchase:Yes
It is very easy to use and with guarantees its worth the cost.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bobby family taxes
from Amarillo Texas
Verified Purchase:Yes
Our daughter brought it and did our taxes and she did them and within a week we got our refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Akora
Verified Purchase:Yes
It’s my first year switching from the biggest brand tax software program and I am very happy I switched. No more frustrations.
PROS:
- Ease of use and experience way better than competitors
- import of competitors tax forms was easy
- Expected inputs, no surprises
PROS:
- Ease of use and experience way better than competitors
- import of competitors tax forms was easy
- Expected inputs, no surprises
CONS
- You have to download a program to save your tax return as a PDF
- jumping to a section is cumbersome
- final review is a bit repetitive
- You have to download a program to save your tax return as a PDF
- jumping to a section is cumbersome
- final review is a bit repetitive
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gagay
from Georgia
Verified Purchase:Yes
TOO many glitches this year. After return was submitted once had to resubmit later. Still don't know which one was accepted as there were different refund calculations with same data. Not due to updates...
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Customer Rating
5
Great features for assisting with questions on my.
on March 16, 2026
Posted by: Alfonza
from Tallahassee Florida
Verified Purchase:Yes
Excellent software for completing my taxes with ease.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dwwatts
from Idaho
Verified Purchase:Yes
I bought The HR Block Deluxe several month's ago with an online discount. I've used this HR Block Deluxe program with OK results for several years now primarily for the convenience of E-filing. However this year I ran into a snag E-filing that I couldn't resolve. This involved a supposed error relating to one of my 1099-R forms Payer ID number. Even after verifying all the numbers and passing HR Blocks final reviews, every attempt to E-file was rejected. Also, I feel HR Block's cost to E-file my State form is excessive and I'll just file both federal and state returns by mail.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock