Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
Correct calculations; wrong e-filing instructions
on March 16, 2026
Posted by: tom757
from Indianapolis, IN
Verified Purchase:Yes
I was very pleased with my experience using the 2024 Deluxe Federal + State software so expected a similar experience with the 2025 software. Calculations and forms were accurate but I was unable to print a hard copy from a saved pdf file printed from the software. I also could find no option to print select pages. I had to print pages I didn't need to get the ones I wanted. The cover letter and filing instructions for e-filing my federal return would not print. The only cover letter that would print was for mailing a hard copy of my return. I worked with the chat bot to resolve and was assured my issue would be forwarded to the update team for the next update. I waited to e-file in anticipation of this correction, but it was not corrected in that update. I submitted this issue to the Help contact email address. I never received acknowledgement but waited another week for the next update before efiling, but it still would only print the standard mailing filing instructions.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sugar Land, TC
Verified Purchase:Yes
This is my 7th year using the software. Each year, when you get ready to e-file, you have to install an update. Updating the software on an iMac has never worked; the install dies as the update starts. I have to go to the website to get the update and install it by hand. Then I can e-file.
WHY after all these years hasn't this been fixed?? Doesn't anyone read the reviews?
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Brucetaxesdone
from Wentzville mo
Verified Purchase:Yes
Everything was fine except for the 1099DA form. I did not have a var-s choice for dates.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
My wife and I have used for many years. Our go to software.
The one suggestion is to get the software updated more quickly (if possible).
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Dakota
Verified Purchase:Yes
Been using your software for many years. Easy and accurate.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central Montana
Verified Purchase:Yes
I have used this program for years and trust it to walk me through everything that the IRS requires when preparing my yearly taxes.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MA
Verified Purchase:Yes
I have been using the H&R Block Tax Preparation software for several years now and I am still very pleased with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent Software
on March 16, 2026
Posted by: RDK2024
from Florida, FL
One of the most user friendly software I have used.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock