Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: buckyboy
from NM
Verified Purchase:Yes
you need to put the submit button higher on the initial welcome page. i had to call for help as i tried to start if a dozen times and the button was so low on the page it didn't show up.
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Elky64
from Methuen, Ma
Verified Purchase:Yes
This software allows me to do my taxes myself. Without it, I would have to have an accountant.
One feature I would like to see you add is a comparison or review of the current year and the last 2-5 years.
One feature I would like to see you add is a comparison or review of the current year and the last 2-5 years.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using your tax product for over 10 years. No real issues. This year your program will not allow me to import my financial info from Merrill. I was told your program no longer supports importing from them. This makes absolutely no sense. Entering a significant amount of info manually is not acceptable. I will be using another tax product in the future. You lost a loyal customer.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Grant B
Verified Purchase:Yes
I’ve used the Block program for 10+ years. Program works well. It is detailed so you don’t make mistakes. Pretty easy to use provided you have the needed documents. Uses last years return to pre fill lots of info.
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
I've used the H&R tax software for at least the past 15 years and am satisfied with the product. If there's anything I'd ask to be added would be reference to the IRS publication should the user want to investigate more on a particular item of income or expense other that what the "Learn" drill down provides.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh PA
Verified Purchase:Yes
I have used this product for years. I was very confused with the question concerning the annuity that I get a yearly distribution from. My account holder gives me what I am supposed to receive as per Federal tax rules, yet it asked about something when I was 73 years old. Made no sense and neither did the explanation.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Family456
from Madison, wi
Verified Purchase:Yes
Bought this and my whole family could use it. Very easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central FL
Verified Purchase:Yes
This software pretty well takes you through the filing process in easy steps.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock