Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
Program was easy to use and clearly displayed. The print size was a bit small. I was usable to submit my state taxes electronically because of a limiting setting from 1099 data from an IRA. We have 80% of the RMD going to state taxes. I'll either change that in 2026 or use another software..
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: ru61
from New Mexico
Verified Purchase:Yes
I've been using this software for many years and have had a problem with errors in the preparation and submission of completed forms.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Epifoneman
from Fort Worth, TX
Verified Purchase:Yes
We have used HR Block for past 10 yrs. Great product
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: claudia94525
from Missouri
Verified Purchase:Yes
I always purchase your program, it's easy to use (with one slight exception this year). The Trump children's account thing was VERY confusing. I spent WAY too long trying to figure it out, then just went back and deleted all entries and said "no" for my two nieces. Have no idea if that was the best thing to do, but it wasn't worth the trouble ti figure it out.
Generally I have no trouble and get through taxes for us, plus four friends easily. Thank you for an easy to use, reasonably priced, product.
Generally I have no trouble and get through taxes for us, plus four friends easily. Thank you for an easy to use, reasonably priced, product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Claudia, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: ReRequest for Review WHY
from Virginia
Verified Purchase:Yes
I already sent in a review already last week and don't understand why this request for a review again. Why hasn't there been a response to me to my review from last week?
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: royo
Verified Purchase:Yes
I cannot locate anywhere how to claim the new deduction for interest on a new car loan.
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Simi Valley, CA
Verified Purchase:Yes
Excellent program Makes doing Taxes easier... accurate
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nadav
from Missouri
Verified Purchase:Yes
The Missouri state software cost me a $1,000.00 refund. I will never use H & R block again
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock