Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Simple but Good
Verified Purchase:Yes
Been a TurboTax user for years, Switched to H&R Block Software due to teh constant price increases by TurboTax. They have an superior product with a lot more features. Your Product is simple,, but hard to navigate
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AZ State Customer
from Arizona
Verified Purchase:Yes
I'm considering not buying your software anymore. Every year there are issues with Arizona state Form 348. For 2025 Arizona state software a case # 27375711 (previous # 27276775) is opened and it will not be looked at for 7 to 10 business days. This is unacceptable since it was first reported on 2/28/2026 and case # 27276775 opened on 3/4/2026. case # 27375711 needs to be resolved ASAP with update the Arizona state software.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: 98765321
from MD
Verified Purchase:Yes
Activation code problem when e-filing! I had to call for a replacement code for the second time in the last three years.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I've used Block software for many years and keep using it because it's simple to use and gives fast and accurate results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
on March 17, 2026
Posted by: 2026right
from Fredericksburg VA
instructions are not easy to follow. had to repurchase the state return because I changed from PC to MAC. still don't know how to open State software. HELP
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Tax Monger
Verified Purchase:Yes
It was easy to use. You put your trust into the sequence of transactions .
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jmd001
from California
Verified Purchase:Yes
A very good program, but for me personally, I have to knock off one star because it did not account for foreign taxes paid as I think it should. That is, from 1099s, the program recognized that I paid foreign taxes and that the total amount was above the threshold that typically requires filling out Form 1119. However, it did not "force" me to fill out that form to the extent that I think it should. Otherwise, an excellent program that has suited my needs for the past 3 years (after many years of TurboTax).
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Ryandan3
from Rhode Island
Verified Purchase:Yes
I have used H&R Deluxe software to file my taxes for many, many, years. Proof that it serves my purpose. I only reduced my review by one star because it's a little frustrating in this day of AI that the form doesn't begin with a question like "Has anything significant changed since last year's return?" and then significantly reduce the number of questions (i.e. Provide a shot form version).
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock