I have used H&R several years now. The program is complete and the interview process makes it easy. The automated audit feature double checks you, so nothing is forgotten or overlooked.
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I thought that when u put your banking information on the federal it send it to the state for refund but it doesn't and it didn't asked for state banking account
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Your Search function is weak. I searched for Form 8938 and could not find it. AI assistant was worthless, you Accuracy Review did not catch that I need to file this form and I found it in a drop down box - SOMEHOW!?
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.