Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Choclat
from NY
Verified Purchase:Yes
The IRS return was good. The state portion was tricky and I have yet to receive my refund from NY state. It’s been more than 21 days.
Pros: Maximizes refund
Cons: Time consuming
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ncmk
from Pittsburgh Pa
Verified Purchase:Yes
I’ve used H&R Block software for over 10 years, the last 4 years using the MAC software. During the last 2 years I’ve had trouble pulling up the software after shutting down and logging in later. It won’t start when clicking on the icon or when using Finder. I’ve tried to use “start on login” which doesn’t help. The only way I can get back in is actually clicking on the saved tax file I was working on . I then get a message that I closed out incorrectly or something similar. I’m actually considering changing to Turbo Tax just because of this issue,
Other than that I like the software and find it easy to use.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Blabla101
from MD state
Verified Purchase:Yes
It was simple and accurate. Already got my refund. 11 days.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Pippen2
from New York
Verified Purchase:Yes
It wouldn't let me import a large consolidated 1099 from Fidelity, because there were too many transactions (> 2000). And because of that, it wouldn't import the rest of my Fidelity 1099s. And there is no way to import from pdf files on my computer. So I had to enter them all in manually. Not fun!
Cons: Hard to import documents
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bob27AB
Verified Purchase:Yes
The software is easy to use. Questions are clear and do a good job of guiding through the various tax topics. The help topics I consulted also had clear and useful information. The one issue I found is that if you have an ID protection PIN through the IRS you are not prompted via the preparation questions nor during e-file to enter the PIN. I forgot that I had one and tried filling without the PIN which created problems.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Bob, we’re happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Tim4951
from The Villages, FL
Verified Purchase:Yes
I have used this software for several years and it is the best!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
Tim, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fairview TN
Verified Purchase:Yes
We have been using H-R Block for years to file our taxes and I don't see that changing as long as I'm required to file
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Robert 7777
Verified Purchase:Yes
Bought the State package and it will not launch. When I try to do my state taxes it requires me to update the application. When I do this, it puts me in a loop. Says it can't update and then requires me to update to proceed. Help menu did not offer any solutions.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock