Software had issues with entering 1099 INT & DIV information, it changed the payers name and took several tries to get it to accept the correct name. It also could not handle a 1099 B with box 6 checked.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I've used HR Block software for taxes for decades. It seems like the easiest to understand without having to look things up all the time. Ususally, all you need to know is available right from the app.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Used to be a good program. Updates take way to long. waited over 1 month to file because of depreciation worksheet.
Pros: Easy to prepare
Cons: Hard to import documents
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I switched to using H&R Block in 2009, and never looked back. I am so pleased that you all have stuck to the same format for all these years. Every new tax year, I used to hold my breath when installing your software on my local computer, anticipating "Oh, this is probably the year that H&R Block decided they need to change everything from an easy installation and a very straightforward format to something 'new' that will surely disappoint me" Well, you havent disappointd me! I think it's great that H&R Block has stuck to what works for all these years and stayed so consistent from installing the software to filing tax forms. For personal tax filing, H&R Block has to be the best! Thank You!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.