Not as good as previous years. At times, it was hard to follow, very easy to make mistakes. Down loaded the same info from broker twice.
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have used your product for years and have always been satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Have used this software for many years and never an issue. This year it has bugs. It changes the w2 income to another w2 amount after I review the inputs. Now I am not sure I can trust its calculations.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
The interview questions and explanations gave me confidence I was submitting my taxes correctly. Tax filing in the USA is an intimidating and daunting task that can make one procrastinate well into April, as it used to do. Now, with H&R Block electronic software, I look forward to completing this pesky task. Our tax refund arrives relatively much quicker, and I can file the paperwork and be done with taxes until next year. It searches for updates every time I open the software until I file my taxes. I trust H&R Block software to remain updated throughout the tax filing season. I trust the software, and that says it all!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
2
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I used the federal and state programs. They were easy to use, and my refunds came fast. I will definitely use this again.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Have used it for years. I shudder to think about doing it the old way. Carrying over the previous years information cuts the time in half.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!