Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from South Sarolina
Verified Purchase:Yes
Completed my returns, submitted and accepted. I do feel that my SC state return add-back was inaccurate. I completed my 1040 schedule D but submitted my federal return using the standard deduction. Yet my SC return added back my investment interest deduction (which I did not claim) and additional add back values which are unexplained in the worksheet.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: alpop1
from MASSACHUSETTS
Verified Purchase:Yes
Easy to follow, competitively priced, a very good value.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DrJeff
from Rockville, Maryland
Verified Purchase:Yes
The federal part was very good. The Maryland State part had a couple of things where it said "we don't cover that", where I didn't know how to proceed.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
No tax on tips was clumsy. (Tips in W2 box 1 but not in box 7) Some of the K1 trust entries would not allow efile. Relative using TaxAct did not have this problem. Navigation from screen to screen could be smoother. The NEXT button should be in same place on each screen. I create PDF to avoid printing the world. Should be able to print selected pages from app. For example just pages 1 and 2 of 1040 and not the other stuff.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
on March 18, 2026
Posted by: Ron Frederick
The software calculated my SE for me which was great. And then put the number (that I don't understand) in a place in my return.. I had to correct this before I could E-File. I could not. So I had to file by mail. How can your software create a mistake and expect me to fix?
I am considering using another software next year
I am considering using another software next year
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
using successfully for several years; makes life easier
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sw25
Verified Purchase:Yes
Program easy to use, could use more in depth help information on some categories
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Shob4
from Maryland
Verified Purchase:Yes
I've been using TaxCut for over a decade and am very happy with it from all aspects but one: there isn't a way (or I don't see a way) to adjust the font size. The text on each sceeen is very small and not always easy to read. Adding this feature would be a great improvement. For all other aspects it gets 5 stars.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock